Did you find a product with Product, or you don’t like it?

No problem we accept returned Products within 30 days; please return the product in good condition with original packaging, if you receive a Broekn Product or it doesn’t match with description or image, please contact Us in this email Contact@rufalo.com or call us in phone number: 

Customer support 7/24h

Shipment for return must ship with a trackable method.

Note: Customers are now charged fees to return products to us; our company will reimburse every charge fee. We cannot accept cash payments on delivery. 

Regular products are often returned for a refund, replacement, or a credit hold.

After our execution theme receives your returned and confirms your return (usually takes 48-72 hours of receipt), you will receive an email of confirmation explaining your process of complete return; if there is a refund, you will be refunded in 7 days. 

Refund Policy 

We know some people don’t like our product, so we offer a 30-day window to return unused and in good condition with the original packaging. If you return your product, you have to know there is no now restocking fee. Our company couvred everything, to request a return, contact Us at Contact@rufalo.com

Exchange

We also accept exchange products, such as defective or wrong products; just feel free to contact us at Contact@rufalo.com

Restocking Fee is free 

For defective product or wrong product or you don’t like our product our company remboresed fee for return 

Defective product 

If you found our appliance defective please get in touch with us to replace you appliance or if you don’t want replease you want just maintaining we will refer you to authorized Repair service center.

Not product in description 

If you didn’t receive the Product doesn’t mutch with description or image of product in our store please contact Us in this email Contact@rufalo.com with explainin issue in product, thank you 

Change mind: 

we accept change, because Some people change his mind in Product, we understand that.

Cancel Order

You can cancel your order, but we usually ship immediately.

 

Contact Information: 

Address: 1a Romford Rd, Stafford ST16 3DZ, United Kingdom

Email: contact@rufalo.com

Phone Number:  +44 78564 42563