RUFALO | Care for Your Product Guide

Optimise Performance & Life

![Brand Logos: LG, Samsung, Beko, Dyson, Russell Hobbs, Bosch, Candy, Hoover]

Care Matters Why

Proper care prolongs your appliance’s life and keeps warranties valid. Below are brand-specific tips and general guidelines for washing machines, vacuums, TVs, cookers, and more.

General Maintenance Tips

✅ For All Appliances:

Clean surfaces regularly (e.g., wipe microwaves, ovens).

Don’t overload (e.g., washing machines, dishwashers).

Register your appliance on line to qualify for extended warranties (e.g., Beko’s 10-year motor warranty).

⚠️ Prevent Voiding Warranties:

Use appliances as intended (misuse voids cover).

Use certified fitters for repairs/installations (e.g., Hoover’s 10-year parts warranty requires UK/Ireland fittings).

Brand-Specific Maintenance:

Beko ProSmart Motor: Clean filters monthly to maintain 10-year motor cover.

Dyson Vacuums: Clean filters every 3 months; avoid water contact with batteries.

Candy/Hoover: Descale washing machines annually for free parts years 2–10.

LG/Samsung TVs: Wipe screens with soft microfiber cloths to prevent scratches.

Warranty Support

Need Repairs?

See if your issue is covered under:

Standard Warranty (1–3 years against defects).

Extended Plans (e.g., Hoover’s 3-year labour warranty).

Call our support team:

Phone: +44 7446 439998

Mail: Contact@rufalo.com

Need More Coverage?

Upgrade to our Rufalo CarePlan for:

Accidental damage cover (e.g., cracked screens, spills).

Priority repair (24–48 hour turnaround).

Annual maintenance checks (complimentary for CarePlan members).

Learn about CarePlan